Consumer Notices

KITCHENAID

An incorrect price of $0.00 was published on 12th April for a great range of KitchenAid products, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663

BULKY DELIVERIES

We are currently experiencing technical issues with the delivery of bulky items online. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663

BED LINEN

Yves Delorme, Calvin Klein, Olivier Desforges, Ralph Lauren, Tommy Hilfiger, David Jones Brand, KAS, Private Collection and Florence Broadhurst full-priced bed linen were incorrectly advertised at a discount of 40% instead of 25% to 40% on Tuesday 20th March, due to human error. We apologies for the confusion and for any inconvenience caused.  For any queries regarding this please contact our Customer Services team on 1800 354 663 or visit davidjones.com.au/Contact-Us.

FISHER & PAYKEL

An incorrect image of the RF522BRPX6 519L bottom-mount refrigerator on page 26 of our ‘Mid Season Sale’ catalogue was published due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

BONDS

An incorrect price of $0.01 was published on Sunday 11th March for BONDS Swim Bag, due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

KIDS POLO RALPH LAUREN

An incorrect price of $25 was published on Tuesday 6th March for Polo Ralph Lauren Cotton-Blend-Fleece Hoodie (2-7 years) (4525-700876), due to human error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

TAKE AN EXTRA 20% OFFER

On 3 March 2018, an email was sent out promoting a ‘Take an extra 20% off a range of already reduced women’s, men’s and kid’s fashion, shoes and accessories’ offer. Due to a human error the offer was promoted incorrectly in the pre-header of the email. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

HUFFER

An incorrect price of $0 was published on Tuesday 27th February for Huffer Swim Bag. This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

JURLIQUE

An incorrect price of $0 was published on Tuesday 27th February for Jurlique 28 Radiance Ritual Programme. This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SLEEPMAKER

An incorrect price of $0 was published on Sunday 25th, Monday 26th and Tuesday 27th February for Sleepmaker EOS BLACK MATTRESS PLUSH (8391-21570745). This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

SHU UEMURA

Shu Uemura Cleansing Oils were incorrectly advertised at a discount of 15% instead of 10% on Friday 16th of February 2018, due to human error. We apologise for the confusion and for any inconvenience caused.

DESIGNER HANDBAGS & FOOTWEAR

On 25th January 2018, an incorrect Take An Extra 40% Off reduced items was attached to a range of full-priced Designer Handbags & Footwear. This was due to human error and all orders will be cancelled.We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.